Code of Conduct - Flipbook - Page 4
WHY WE HAVE THIS CODE
At The Swedish Club, we believe that strong values and responsible
conduct are essential – not only to who we are, but to who we serve. Our
Code of Conduct exists to turn those beliefs into practical guidance for
daily decisions, across every part of our organisation.
Living our values is not optional – we operate in a highly regulated
industry. That means integrity, transparency and legal compliance are
not aspirations – they are obligations to protect our license to operate.
This Code reflects the standards we are held to – by our members,
society, and the regulatory environment we operate in.
It also protects something more: our reputation, our internal culture, and the
trust we rely on to work effectively together. This Code is here to help us all
make sound, informed choices – even in uncertain or complex situations.
We meet regulatory expectations by upholding sound insurance
standards throughout our operations. This includes fair product
distribution, responsible claims handling, transparent reporting, and
sound governance – all grounded in acting with integrity and in the
best interest of our members.
Our core values – Proactive, Reliable, Committed and Caring – are the
foundation for how we act and interact. This Code brings them into focus,
helping us align our intentions with our actions.
Everyone at the Club shares responsibility for upholding
this Code. Knowing it. Applying it. Asking for guidance when
needed. That’s how we earn trust – and protect each other.
