Code of Conduct - Flipbook - Page 11
WE MANAGE CONFLICTS OF
INTEREST WITH INTEGRITY
We must avoid situations where our own interests – or those of close relations – could improperly
influence our professional judgement or the Club’s decisions.
Conflicts of interest may be actual, potential or perceived. They can arise in many ways – for
example, through external roles, close personal connections, or dealings with members, brokers
or suppliers.
To uphold trust and sound insurance standards, we must identify, disclose and act transparently
when conflicts arise. In some situations, we may need to step back from a decision, transaction
or interaction altogether.
Employees must not engage in external roles or side activities that conflict with their duties or
compete with the Club’s operations. External activities must be disclosed and approved in advance
by the Compliance Function.
While the Compliance Function provides the framework and guidance, all employees must
report actual or suspected conflicts of interest and remain alert to such risks in daily operations.
As a manager, you are expected to foster a culture of openness and help employees handle difficult
situations with integrity.
HAVE IN MIND:
Speak up early – even if the conflict is only perceived or potential
Avoid being involved in decisions where personal loyalties may be questioned
Contact the Compliance Function if you are unsure on how to handle conflicts of interest
